Etiquette and Effective Communication with People with Disabilities for Call Center Staff This 4-hour remote workshop aims to educate call takers on appropriate communication with people with disabilities. The workshop covers various topics including assisting difficult customers, effective communication and the ADA, and disability awareness and etiquette. Intended for: Transit Agencies Cost: FREE Register Here: Click […]
Inbox Zero - From Chaos to Control Description: Are you overwhelmed by a cluttered inbox? Struggling to keep up with an avalanche of daily emails? Join us for a focused, practical webinar where you'll learn how to achieve Inbox Zero using Microsoft Outlook. Whether you're dealing with dozens or hundreds of emails, this webinar will […]
The Road to Multimodal Connectivity: Shaping the New Future of Public Transportation Public transportation is evolving beyond buses and trains. In this session, Paul Comfort explores how agencies and communities can connect transit, intercity rail, shared mobility, microtransit, active transportation, and more into one seamless rider experience. Intended for: Transit Agencies Cost: FREE Register Here: Click here
Rural Transit Demand Estimation This remote workshop introduces some of the unique aspects of estimating demand for rural transit services. Transit demand characteristics are different in rural areas and small cities with a population under 50,000 compared to urban areas. Rural services meet the needs of population segments who lack options for transportation and there […]
When the Yellow School Bus Stops: Strategies to Support the Ridership of Youth with Disabilities on Public Transportation Youth with disabilities leaving high school represent an important future rider pool for transit agencies. As some agencies face ridership shortages, a focus on building connections with school transportation professionals and ensuring that youth have the knowledge […]
Rural Transit Demand Estimation This remote workshop introduces some of the unique aspects of estimating demand for rural transit services. Transit demand characteristics are different in rural areas and small cities with a population under 50,000 compared to urban areas. Rural services meet the needs of population segments who lack options for transportation and there […]
Hiring and Retaining Great Employees Finding the right fit for an open job position can at times be a struggle. This webinar will help to identify some of the common pitfalls of hiring while also sharing strategies on how to retain and develop great employees. Progressive discipline as well as understanding the power of praise […]
Converting Accessible Microsoft Word Files into PDFs — Cleaning Tags and Final Fixes in Adobe Acrobat Once you've put in the effort to create an accessible Microsoft Word file, the next step is converting it into a PDF. Even a well crafted Microsoft Word file requires some manual updates after conversion. Join Rachel Reeves in […]
ATTAIN Bus Operator Mentorship and Apprenticeship Webinar TWC’s American Transit Training and Apprenticeship Innovators Network (ATTAIN) is meeting July 23, 2025 at 1 pm ET to discuss bus operator mentorship and apprenticeship! Hear short presentations from your transit peers across the country on their apprenticeship programs, and engage in an interactive discussion about how these […]
NOTICE OF NONDISCRIMINATION The Arkansas Transit Association complies with all civil rights provisions of federal statutes and related authorities that prohibit discrimination in programs and activities receiving federal financial assistance. Therefore, the Arkansas Transit Association does not discriminate on the basis of race, sex, color, age, national origin, religion or disability, Limited English Proficiency (LEP), or low-income status in the admission, access to and treatment in the Arkansas Transit Association 's programs and activities, as well as the Arkansas Transit Association 's hiring or employment practices. Complaints of alleged discrimination and inquiries regarding the Arkansas Transit Association 's nondiscrimination policies may be directed to Ann H. Gilbert (Title VI ADA/504 Coordinator), 620 W. Broadway St., North Little Rock, AR 72114, 501-372-8900, (Voice/TTY 711), or the following email address: info@arktransit.org or Ann H. Gilbert (Title VI ADA/504 Coordinator), agilbert@arktransit.org. Free language assistance for Limited English Proficient individuals is available upon request. This notice is available from the Title VI ADA/504 Coordinator in large print, on audiotape and in Braille.
