- This event has passed.
Crisis Communications for Transit Managers
May 9, 2023 @ 12:00 pm - May 10, 2023 @ 3:30 pm
Description:
In this course, participants will develop the skills needed to communicate essential information to customers, stakeholders and employees during critical incidents faced by a transit agency.
Agency-wide planning and training are essential. But having detailed communications plans for every possible situation isn’t realistic. This session will present the essentials of an effective crisis communications program that can be scaled to most any agency size or crisis scenario. The presenter is a veteran transit communicator and former reporter who has worked through pandemics, transit service disruptions, fatalities, leadership controversies and active shooters.
Intended for: Transit Systems
Cost: FREE (seats limited)
May 9 and May 10 from 12pm to 3:30pm each day
NOTICE OF NONDISCRIMINATION The Arkansas Transit Association complies with all civil rights provisions of federal statutes and related authorities that prohibit discrimination in programs and activities receiving federal financial assistance. Therefore, the Arkansas Transit Association does not discriminate on the basis of race, sex, color, age, national origin, religion or disability, Limited English Proficiency (LEP), or low-income status in the admission, access to and treatment in the Arkansas Transit Association 's programs and activities, as well as the Arkansas Transit Association 's hiring or employment practices. Complaints of alleged discrimination and inquiries regarding the Arkansas Transit Association 's nondiscrimination policies may be directed to Ann H. Gilbert (Title VI ADA/504 Coordinator), 620 W. Broadway St., North Little Rock, AR 72114, 501-372-8900, (Voice/TTY 711), or the following email address: info@arktransit.org or Ann H. Gilbert (Title VI ADA/504 Coordinator), agilbert@arktransit.org. Free language assistance for Limited English Proficient individuals is available upon request. This notice is available from the Title VI ADA/504 Coordinator in large print, on audiotape and in Braille.