Course Descriptions

Training Programs for Safe Passenger Transportation
Whether the emergency is sudden cardiac arrest or choking, your staff should feel confident responding to the situation. This course, based on the American Heart Association Heartsaver CPR/AED course for the lay responder, can be tailored to teach skills to assist adults, children, or infants. Each student will receive an American Heart Association Heartsaver First Aid CPR AED Student Workbook. Instruction is in-person (speaker, video, workbook, classroom discussion, and handouts.) CPR certification is valid for 2 years.
This is a comprehensive defensive driving course based on Safety Training & Rural Transit (START) from National RTAP. This course, which meets part of the Section 303 requirements of the Arkansas Department of Human Services DDS Standards for Certification, Investigation and Monitoring for Center-Based Community Services, includes the following topics:
- Vehicle Safety
- Driver Safety
- Emergency Procedures
This class is approved as a Defensive Driving Course (DDC) by the Arkansas Department of Finance and Administration Office of Driver Services. Instruction is online or in-person (speaker, video, and classroom discussion).
- START Defensive Driving (w/Emergency Procedures)
- Wheelchair Sercurement and Lift Operations
- Transport of Older Passengers and Passengers with Disabilities
- Sensitivity to aging
- Diseases and Functional factors commonly affecting older adults
- Passenger assistance and transfer techniques
Instruction is online or in-person (speaker, video, classroom discussion, handouts, and hands on demonstration). DHS/DDS Transportation Training is valid for three years.
Drug use and alcohol abuse in the transportation workplace affects the safety of everyone: passengers, employees and the general public. This course addresses the physical, behavioral, and performance indicators of substance misuse, as well as the collection process according to US Department of Transportation regulations. This course meets FTA and FMCSA regulations requiring education and/or training of covered employees. Instruction is online or in-person (speaker, video, classroom discussion, and handouts).
Learn about the signs of probable alcohol abuse and drug use by safety sensitive employees and the responsibilities of supervisors and managers to make a reasonable suspicion determination. Supervisors learn about physical, behavioral and performance indicators of substance misuse, as well as the collection process for alcohol and drugs according to US Department of Transportation regulations. This course meets federal FTA and FMCSA regulations, which require supervisory training. It is designed for both the new supervisor and the veteran supervisor who needs refresher training on reasonable suspicion determination. Instruction is online or in-person (speaker, video, classroom discussion, and handouts).
Prepare employees to recognize on-the-job emergencies and provide the appropriate assistance for injuries and illnesses, such as burns, cuts, bad allergic reactions, diabetic episodes, and seizures. This course can be presented alone or with CPR. Each student will receive an American Heart Association Heartsaver First Aid CPR/AED Student Workbook. Instruction is in-person (speaker, vidoe, workbook, classroom discussion, and handouts). First Aid certification is valid for two years.
Designed for both new and experienced Designated Employer Representatives (DER), Designated Employer Representative Alternates (DER Alternate), and Drug and Alcohol Program Managers (DAPM) at agencies that belong to ATA’s FMCSA Drug & Alcohol Consortium, this in-depth course covers:
- General Information about DOT Drug and Alcohol Testing
- Drug Testing Procedures
- Alcohol Testing Procedures
- General Troubleshooting
- Drug and Alcohol Program Administration
Instruction is online.
Designed for both new and experienced Designated Employer Representatives (DER), Designated Employer Representative Alternates (DER Alternate), and Drug and Alcohol Program Managers (DAPM) at agencies that belong to ATA’s FTA Drug & Alcohol Consortium, this in-depth course covers:
- General Information about DOT Drug and Alcohol Testing
- Drug Testing Procedures
- Alcohol Testing Procedures
- General Troubleshooting
- Drug and Alcohol Program Administration
Instruction is online.
Learn how to meet the transportation needs of older passengers and passengers who have a variety of disabilities. This course, which meets part of the Section 303 requirements of the Arkansas Department of Human Services DDS Standards for Certification, Investigation and Monitoring for Center-Based Community Services, includes the following topics:
- Sensitivity to aging
- Diseases and functional factors commonly affecting older adults
- Environmental considerations affecting passengers
- Passenger assistance and transfer techniques
Instruction is online or in-person (speaker, video, classroom discussion, and handouts).
Learn principals of safe lift operation, wheelchair securement, and passenger securement. This course, which meets part of the Section 303 requirements of the Arkansas Department of Human Services DDS Standards for Certification, Investigation and Monitoring for Center-Based Community Services, also includes information on non-wheelchair mobility devices, customer service, and passenger assistance. Instruction is online or in-person (speaker, video, classroom discussion, handouts, and hands-on demonstration).