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PRODID:-//Arkansas Transit Association - ECPv6.0.13//NONSGML v1.0//EN
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X-WR-CALNAME:Arkansas Transit Association
X-ORIGINAL-URL:https://arkansastransit.com
X-WR-CALDESC:Events for Arkansas Transit Association
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TZID:UTC
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DTSTART:20260101T000000
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BEGIN:VEVENT
DTSTART;TZID=UTC:20261203T090000
DTEND;TZID=UTC:20261203T103000
DTSTAMP:20261004T033539
CREATED:20260928T160333Z
LAST-MODIFIED:20260928T160333Z
UID:9375-1796288400-1796293800@arkansastransit.com
SUMMARY:Strengthening Employee Engagement to Improve the Rider Experience
DESCRIPTION:Strengthening Employee Engagement to Improve the Rider Experience \nEmployee engagement directly influences customer satisfaction and organizational success. Participants will learn practical strategies for building engagement\, recognizing employee strengths\, improving workplace culture\, and creating long-term organizational improvements that positively impact riders and employees alike. \nIntended For: Transit Agencies \nRegistration Link: Click here
URL:https://arkansastransit.com/event/strengthening-employee-engagement-to-improve-the-rider-experience/
CATEGORIES:Online/Webinar
ATTACH;FMTTYPE=image/jpeg:https://arkansastransit.com/wp-content/uploads/2024/07/download.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261209T100000
DTEND;TZID=UTC:20261209T113000
DTSTAMP:20261004T033539
CREATED:20260928T160503Z
LAST-MODIFIED:20260928T160503Z
UID:9380-1796810400-1796815800@arkansastransit.com
SUMMARY:Dispatcher Decision-Making Under Pressure
DESCRIPTION:Dispatcher Decision-Making Under Pressure \nDispatchers make hundreds of decisions each day affecting safety\, customer service\, and operational efficiency. This webinar provides practical decision-making models\, communication strategies\, and problem-solving techniques for managing service disruptions\, vehicle breakdowns\, staffing shortages\, ADA service issues\, weather events\, and other operational challenges \nIntended For: Transit Agencies \nRegistration Link: Click here
URL:https://arkansastransit.com/event/dispatcher-decision-making-under-pressure/
CATEGORIES:Online/Webinar
ATTACH;FMTTYPE=image/jpeg:https://arkansastransit.com/wp-content/uploads/2024/07/download.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261216T090000
DTEND;TZID=UTC:20261216T103000
DTSTAMP:20261004T033539
CREATED:20260928T160555Z
LAST-MODIFIED:20260928T160555Z
UID:9383-1797411600-1797417000@arkansastransit.com
SUMMARY:Measuring Transit Performance: Using Data to Improve Service and Support Decision-Making
DESCRIPTION:Measuring Transit Performance: Using Data to Improve Service and Support Decision-Making \n Effective transit management depends on understanding and using performance data to improve service and demonstrate accountability. This webinar explores key performance measures for public transportation\, including on-time performance\, productivity\, cost effectiveness\, ridership trends\, customer satisfaction\, complaints\, missed trips\, and service quality. Participants will learn how to use performance data to identify issues\, communicate results to boards and funding agencies\, and support data-informed decision making. \nIntended For: Transit Agencies \nRegistration Link: Click here
URL:https://arkansastransit.com/event/measuring-transit-performance-using-data-to-improve-service-and-support-decision-making/
CATEGORIES:Online/Webinar
ATTACH;FMTTYPE=image/jpeg:https://arkansastransit.com/wp-content/uploads/2024/07/download.jpg
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